Business Online Banking First-Time Login Instructions

Sometimes you go with what you know. If your business used Quantum’s “Online Banking,” you’ll be using HomeTrust’s Personal Online Banking.

Signing into your new online and mobile banking profile

For your first time logging into Online Banking, follow the step-by-step guide to help you login. Online Banking from HomeTrust Bank includes all the online account services you expect, including Mobile Banking and Mobile Deposit. You have convenient access to your accounts 24/7.

We have created a step-by-step walkthrough of how to log in for the first time.

If you would like printed instructions, you can download instructions here.

Welcome to HomeTrust BankThis step-by-step guide will show you how to log on to our online banking and mobile app for the first time.
Which instructions do you want?Click on either mobile or desktop / browser to get started.
Download the Mobile AppDownload the “HomeTrust Mobile Banking” app from either the Apple App Store or Google Play Store and open the app.
Enter Your User IDWhen prompted, enter your the same User ID you used with Quantum. This field is not case sensitive.

If you don't have a User ID, or didn't use online or mobile banking with Quantum, tap "Enroll now" to sign up now!
Enter Your
Temporary PasswordYour temporary password is the last 6 digits of your Social Security Number or TIN on your profile.

If you do not have either, please contact our Customer Care Center at 800-627-1632, option 6 on or after March 13, 2023, for assistance.
Accept the Terms and ConditionsTap on "I Accept" to accept the Terms and Conditions.
Create a new passwordYour “Current Password” will be the same as your temporary password (the last 6 digits of the Social Security Number or TIN on your profile).
Create a new passwordTime to create your new password! Your new password must be 9-32 characters with at least one number
Confirm your new passwordTo ensure we've got it, you'll need to confirm your new password. Once your passwords match, you will see a visual indicator on the screen. Click save.
Set up challenge questions.For your security, you will be asked to set up your Challenge Questions. You will be asked to select 5 questions from the drop-down list and provide your answers. Please note that answers must be at least 5 characters and you cannot repeat answers. Answers are not case sensitive.

Tap on the "Save" button when you're done.
Two-factor authenticationTo confirm your identity when logging in from a new device, geographic region, or when there are other potential security concerns we use two-factor authentication.

Choose the best phone number from the list, provide a nickname, and choose how you want to verify your phone number.
Two-factor authenticationIf you don’t see a good phone number, call our Customer Care Center 800.627.1632, option 6, and they’ll can make sure we’ve got accurate information for you.
Two-factor authenticationOn the next screen, you’ll be asked to enter the verification code. This is a 4-digit code that will either arrive via text message or via phone call depending on the option that you chose. Click Verify.

If you didn’t receive the code, please wait at least 1-2 minutes, and then hit the send a new code option.
Welcome!After logging in with your user ID and new password, you're now logged into your account!

Please keep in mind that your credentials can be used both from a browser and from our mobile app.START AGAIN
Enter Your User IDClick the green "Online Banking" button in the upper right hand corner. Under Personal Banking, enter your current username with Quantum in the User ID field. This field is not case sensitive.
Enter Your User IDIf you don't have a User ID, or didn't use online or mobile banking with Quantum, click on "Enroll in Online Banking" to get started.
Enter Your
Temporary PasswordYour temporary password is the last 6 digits of your Social Security Number or TIN on your profile.

If you do not have either, please contact our Customer Care Center at 800-627-1632, option 6 on or after March 13, 2023, for assistance. Need to enroll? Click on "Enroll in Online Banking" to get started!
Accept the Terms and ConditionsTap on "I Accept" to accept the Terms and Conditions.
Create a new passwordYour “Current Password” will be the same as your temporary password (the last 6 digits of the Social Security Number or TIN on your profile).
Create a new passwordTime to create your new password! Your new password must be 9-32 characters with at least one number
Confirm your new passwordTo ensure we've got it, you'll need to confirm your new password. Once your passwords match, you will see a visual indicator on the screen. Click save.
Set up challenge questions.For your security, you will be asked to set up your Challenge Questions. You will be asked to select 5 questions from the drop-down list and provide your answers. Please note that answers must be at least 5 characters and you cannot repeat answers. Answers are not case sensitive.

Click on the "Save" button when you're done.
Two-factor authenticationTo confirm your identity when logging in from a new device, geographic region, or when there are other potential security concerns we use two-factor authentication.Choose the best phone number from the list, provide a nickname, and choose how you want to verify your phone number.

If you don’t see a good phone number, call our Customer Care Center 800.627.1632, option 6, and they’ll can make sure we’ve got accurate information for you.
Two-factor authenticationOn the next screen, you’ll be asked to enter the verification code. This is a 4-digit code that will either arrive via text message or via phone call depending on the option that you chose. Click Verify.If you didn’t receive the code, please wait at least 1-2 minutes, and then hit the send a new code option.
Welcome!After logging in with your user ID and new password, you're now logged into your account! Please keep in mind that your credentials can be used both from a browser and from our mobile app.START AGAIN