Personal Banking Resources

Resources for Quantum National Bank customers

We are excited to begin working with you now that the conversion of your Quantum National Bank accounts is complete!

Personal banking relationships are incredibly important. That’s why we’ve collected all the materials and resources you will need to ensure a smooth transition. Below you’ll find our most frequently asked questions about the transition, a step-by-step guide for logging in to Mobile Banking or Online Banking for the first time, and much more.

Together, we will be Ready for What’s Next!

FAQ's

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First-Time Login

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Mobile Banking

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Online Banking

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Important Information

Recurring Personal Payments Update

  • Use the HomeTrust mobile app or online banking to set up recurring payments using Zelle® by using the “Transfer & Pay” icon in the mobile app or the “Send Money with Zelle®” option in online banking.1

Please Note

  • There will be No Monthly Service Charges on transferred accounts during your first statement period in March to give you time to explore other HomeTrust Bank account options.
  • Unless notified otherwise, your Account Numbers will remain the same. You can continue to use your existing Quantum National Bank Checks, although check images may not be immediately available in Online Banking after March 10, 2023.
  • A final Quantum National Bank checking statement was produced and mailed on March 10, 2023, reflecting your account activity during the period of February 10, 2023 – March 10, 2023. You will receive regular monthly statements from HomeTrust Bank starting on March 15, 2023 and subsequent statements generated as of the 15th of each month.
  • A final Quantum National Bank money market statement was produced and mailed on March 10, 2023, reflecting your account activity during the period of March 1, 2023 – March 10, 2023. You will receive regular monthly statements from HomeTrust Bank starting on March 31, 2023 and subsequent statements generated as of the last day of each month thereafter.
  • A final Quantum National Bank savings statement was produced and mailed on March 10, 2023 , reflecting your account activity during the period of January 1, 2023 – March 10, 2023. You will receive regular monthly statements from HomeTrust Bank starting on March 31, 2023 and subsequent statements generated as of the last day of each
    month thereafter.

Downloadable Welcome Documents

I have some questions about all this…

We understand the merger between Quantum National Bank and HomeTrust Bank will create some questions. Our Customer Care Center is ready to answer any questions you may have to make this transition as smooth as possible.

Contact Customer Care
  1. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Enrollment in HomeTrust Bank Online or Mobile banking required. See HomeTrust Bank Online and Mobile banking agreement for terms and conditions. Third party data, messaging and internet service provider fees may apply.